Pictured are Fergal Lee (third from left) with Peggy Kim, Micheline Corr, Linda McFadden and Fiona Larkin of The Firm
The most important strategy for a successful restaurant is to develop a reputation as a great employer, Fergal Lee, director of Corbin and King, the UK restaurant group, told Irish restaurateurs.
He was speaking to more than 50 invited restaurateurs and managers at ‘The Firm Talks’ in the RDS Members Club.
‘People’, he said are at the heart of a successful restaurant business, and therefore recruiting and retaining the right team is the recipe for success.
‘The teams that enable the restaurant to perform at its maximum include the kitchen, finance, procurement, training and development, staff welfare, your external partners including your suppliers. If you don’t have good relationships with them you are not going to get the quality you need. If you don’t pay them on time you won’t get deliveries when you need them.’